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Terms of Use

Last updated: 14 June 2026

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this website or submit service requests.

Service Description

We provide professional shopping trolley repair and maintenance services, including wheel replacement, handle restoration, basket inspection, cleaning, and paint treatment. All services are performed at our workshop facility in Manchester, United Kingdom.

Service Requests

When you submit a service request through our website:

  • You confirm that the information provided is accurate and complete
  • You authorize us to contact you regarding the service at the provided email address
  • You understand that submission does not constitute a binding contract until we confirm acceptance
  • Pricing quoted on the website is subject to confirmation based on actual trolley condition

Pricing and Payment

All prices displayed on this website are in British Pounds Sterling (GBP) and are subject to the following conditions:

  • Prices are estimates based on standard repair scenarios
  • Final pricing may vary if actual trolley condition differs significantly from typical cases
  • We will notify you of any price adjustments before proceeding with work
  • Payment terms will be agreed upon service confirmation

Service Guarantee

We guarantee our workmanship for six months from service completion. This guarantee covers:

  • Defects in repairs performed by our technicians
  • Failure of replacement parts under normal use conditions
  • Workmanship quality issues

Guarantee Exclusions

Our guarantee does not cover:

  • Damage caused by misuse, abuse, or accident after repair
  • Normal wear and tear from standard operation
  • Damage from unauthorized modifications or repairs by third parties
  • Trolley components not serviced by us

Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for consequential or indirect damages arising from trolley use after repair
  • Our total liability for any claim shall not exceed the amount paid for the specific service
  • We are not responsible for business interruption, lost profits, or loss of custom
  • Repairs do not constitute safety certification unless explicitly stated in writing

Customer Responsibilities

You are responsible for:

  • Ensuring trolleys comply with relevant safety regulations post-repair
  • Conducting appropriate safety inspections as required by your insurance provider
  • Providing accurate information about trolley condition and history
  • Arranging collection or delivery as agreed

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of clever-glow or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without explicit permission.

Website Use

You agree to use this website only for lawful purposes. Prohibited activities include:

  • Attempting to gain unauthorized access to our systems
  • Submitting false or misleading information
  • Using automated systems to access the website excessively
  • Interfering with other users' access to the website

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Third-Party Links

This website may contain links to external websites. We are not responsible for the content, privacy practices, or terms of use of third-party sites.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the modified terms.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

For questions about these Terms of Use, contact us at [email protected].

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Contact

[email protected]

Serving retailers across the United Kingdom

Disclaimer: Service results may vary based on trolley condition and age. Our repair recommendations are not a substitute for professional safety inspections required by your insurance provider. Always consult with qualified health and safety personnel regarding fleet management decisions. We are not liable for consequential damages arising from trolley use post-repair.

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