GDPR Compliance

Last updated: 14 June 2026

Data Controller Information

For the purposes of UK GDPR and the Data Protection Act 2018, the data controller is:

clever-glow
Unit 14B Industrial Estate
Riverside Park
Manchester M15 4JY
United Kingdom

Your GDPR Rights

Under the UK General Data Protection Regulation, you have specific rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Right to Rectification

You have the right to request correction of personal data that you believe is inaccurate. You also have the right to request completion of data you believe is incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions, including when:

The data is no longer necessary for the purposes it was collected
You withdraw consent and there is no other legal ground for processing
You object to processing and there are no overriding legitimate grounds
The personal data has been unlawfully processed

Right to Restrict Processing

You have the right to request restriction of processing of your personal data under certain conditions, including when:

You contest the accuracy of the data
Processing is unlawful but you oppose erasure
We no longer need the data but you require it for legal claims
You have objected to processing pending verification of legitimate grounds

Right to Data Portability

You have the right to request transfer of your personal data to another organization or directly to you under certain conditions. This applies when processing is based on consent or contract and is carried out by automated means.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

Rights Related to Automated Decision Making

We do not engage in automated decision making or profiling that produces legal effects or similarly significantly affects you.

How to Exercise Your Rights

To exercise any of your GDPR rights, contact us at [email protected] with:

Your full name
The email address associated with your service request
A clear description of which right you wish to exercise
Any supporting information

We will respond to your request within one month. In complex cases, we may extend this by two additional months and will inform you of any such extension.

Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you may contact our data protection representative at [email protected].

Right to Lodge a Complaint

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk

International Data Transfers

We do not transfer your personal data outside the United Kingdom. If circumstances change and international transfers become necessary, we will implement appropriate safeguards to protect your data.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach, in accordance with GDPR requirements.

Data Minimization

We collect only the personal data necessary to provide our services. We do not request excessive information and regularly review our data collection practices to ensure compliance with data minimization principles.

Updates to This Policy

We may update this GDPR policy to reflect changes in law or our practices. Significant changes will be communicated through our website.